LOKE Blog
LOKE is the all-in-one personalisation engine that transforms the way hospitality businesses engage with their customers.
LOKE kicks-off 2022 partnering with Deliverect! From now on, get the benefits of using our technology in an integrated fashion by removing third party devices and multi-step tasks. Streamline your day-to-day operations and free-up time!
A few weeks ago, we were thrilled to host Toby Smith, City Pub Group's Chief Operating Officer and Michael Toon, Comptoir Group's Financial Director at the LOKE Seminar on the occasion of “Restaurant & Takeaway Innovation Expo” in London.
Hosted by Rachel, LOKE's Head of Growth, our two customers together with our co-Founder Matt Khoury discussed a very timely topic: how to fuel growth in a challenging environment, post COVID, addressing the role of technology.
As we celebrate LOKE´s Anniversary month, Co-founders Matt Khoury and Tom Booth recall the infancy of LOKE and muse on what the business stands for today.
It all started 7 years ago, in Adelaide, Australia. Our two founders, Matt and Tom, have a deep love for the industry and wanted to make a difference. They always believed in the power of food and drinks to connect people, and this passion was not born yesterday.
Our friends at Applejack have teamed up with Pernod to give their customers the chance to WIN a Gin Garden Experience at Tap Rooms. Customers enter by voting for their favourite cocktail through the Applejack App!
Many hospitality operators are opening new stores during lockdown. This success was achieved by shifting the perception of what hospitality means. Gone are the days when simply having a storefront was the core decision to mitigate risk. We have all heard the saying ‘location, location, location!’.
When I started at LOKE some 6 years ago the job of the Client Services team was largely to help convince and bring merchants on the journey of digitisation.
There was still a perception in the market that customers did not want to add credit cards to mobile devices and that technology negatively disrupted the traditional hospitality experience. The benefits of the LOKE product back then, Loyalty and Marketing, were enough to bring early adapters onboard and start seeing the change, but we still faced objections day in day out.
LOKE’s year in review is an honest, heartwarming account of the pandemic that brought us to our knees, the passion and determination that lead us to innovate, refocus and adapt our business model - enabling us to assist the hospitality industry in their time of need, and from this, bounce back stronger than ever before. Get the inside scoop on each of LOKE’s departments as our founders and staff look back on the unforgettable year that was 2020.
Are you looking for commission free collection and delivery for your Cafe, Restaurant, Bar or Pub during lockdown? LOKE helps thousands of operators globally increase revenue. LOKE can get you live and taking orders in 24 hours!
Prepare your COVID-Safe customer experience with LOKE's leading ordering, payment and loyalty platform
With restrictions due to be lifted for the hospitality industry in Victoria on November 1st, now is the time to prepare your COVID safe customer experience. Get contactless ordering, payments and table service available at your venue/s within 30 minutes of signing up!
We are offering all Victorian businesses free setup, no contracts and no commitment to help you get ready for trading by November 1st!
LOKE provides both web and native apps in your brand with the most comprehensive selection of tools to build revenue and customer data.
Go contactless with LOKE - From customer check-in and order at table to contactless payments,LOKE's platform features everything you need to safely reopen.
A collection of LOKE video testimonials from; Gelato Messina, The Milestone Group, Chargrill Charlies, Soul Burger and Itsaburger.
The Coronavirus has had a dramatic effect on the hospitality industry that we all know and love. But it is far from the curtain call. LOKE is here to help you transform your business into a tech company without having to ever speak to a computer engineer.
These are tough times for hospitality venues around the world. Here are a few innovative ideas to stay afloat and ride this out…
During this difficult time, LOKE is investing in clients by removing sign up fees and ongoing monthly costs to support the local hospitality and retail industry pivot to a takeaway model.
We are deploying delivery (with or without drivers) and click & collect technology for operators to sustain revenue and staff. In doing so we have removed contract periods and licensing fees, whilst providing ~80% cheaper rates than aggregators like Deliveroo or UberEats.
It’s our way of saying thank you for making up part of your daily routine.
The best thing to come out of Hamilton just became that much better
With over 30 venues The Australian Venue Co. app caters for everyone.