ONE PERCENT FOREST APP

One Percent Forest, an Icelandic-style independent speciality coffee shop that offers, delicious food, fresh juices, craft beers, cocktails, local art and good music with the friendliest staff in Woolton Village, Liverpool.

Working closely with LOKE, this quirky cafe were able to create an app to keep their customers coming back to their business - implementing a loyalty program. One Percent Forest wanted to boost their business by enhancing customer experience. A loyalty and rewards program is important for small business success, that is because they are becoming increasingly popular. Loyalty and reward programs, captivate current customers to remain engaged and spend more money at your business. Implementing a loyalty program is vital for your business, it is also easier to market your business to existing customers through real-time communication rather than retaining new ones.

LOKE’s loyalty program can help ensure that One Percent Forest’s customers have a reason to return to their cafe for future purchases. If there is a loyalty program, it is more likely that the customer will return which then results in them to continue purchasing from your business.

You can pay your bill at One Percent Forest with the app and earn points and rewards as you go. Available for free on iPhone & Android. Search for ‘One Percent Forest’ now!

Powered by LOKE.

Written by Sonita Asahak

ALOWISHUS DELICIOUS APP!

At Alowishus Delicious, they have made it their mission to create community everyday and grow meaningful, lasting relationships with their staff, suppliers and of course, their customers. Giving back is a big part of their business.

LOKE welcomed Alowishus Delicious in November 2018, within a few months their app has been downloaded thousands of times with a 4.9 rating on both the App Store and Google Play Store.

As with a growing number of hospitality providers Alowishus is no longer simply a pay at counter business with 50% of all app transactions coming from pre-orders — changing the way their customers interact with the business.

The in app rewards system strengthens the bond between Alowishus and their customers, even when they are not in the store. The Alowishus team have successfully created customer journeys through LOKE’s web hooks — focusing on marketing efforts to be more effective, more direct and provide a greater return to the business.

LOKE’s loyalty and rewards program is a powerful tool that provides a clear measure of ROI (return on investment) by offering a link between in-store payments and ordering to loyalty and a host of other clever marketing features.

Check out the Alowishus app landing page for a taste of the way this savvy business encourages new and existing customers to become a member.

https://alowishus.com.au/app/

They encourage their members to use the Alowishus Delicious app every time they make a purchase by earning 10 points for every dollar spent with access to exclusive rewards and experiences.

Powered by LOKE.

Written by Sonita Asahak

Can a loyalty program be win-win?

Can a loyalty program be win-win?

LOKE’s loyalty app is changing the game across England by solving the age old issue faced by the hospitality and retail sectors… How do I spend my marketing budget effectively? The white-label technology developed specifically for  these merchants provides a clear measure of return on investment by offering a link between in-store payments and ordering to loyalty and a host of other clever marketing features.

LOKE is delighted to welcome the northern England based Brazilian restaurant Estabulo Rodizio Bar & Grill to the family.  With six restaurants in the UK, Estabulo is a perfect example of a restaurant that wanted a loyalty program that offered more than a traditional card based system.

Estabulo is an all-you-can-eat buffet with a dedicated gaúchos menu that celebrates the traditional cooking structures of the South American horsemen. It offers charred, succulent and flavoursome cuts of meat, which are cooked over an open fire and skewered, then cut directly onto your plate which is what will captivate many consumers to join the Estabulo loyalty program.

By using the Estabulo mobile app customers will also be able to book a table and swap points for credit which can the be spent in store on anything from the menu. Loyalty customers will also gain access to exclusive grill flavours to enhance the benifits of the consumer experience.  

In exchange for these benefits Estabulo will start to learn more about their customers and will be able to tailor the marketing campaigns to be more effective, more direct and provide a greater return to the business. It is win-win.  

Written by Sonita Asahak

Loyalty and rewards will captivate new and existing customers

Loyalty and rewards will captivate new and existing customers!

Coffee Boy is a fresh and funky new coffee shop based in the UK that has four sites. The coffee scene in the UK is dominated by chains using commercial coffee. As conasiours of coffee, Coffee Boy set out to source the finest tasting and best quality coffee, filling a void in the UK coffee market. As part of their business strategy Coffee Boy sought to enhance customer experience with a dynamic loyalty and rewards program that made not only the coffee, but the rewards an incentive to seek out your local Coffee Boy location.

The Coffee Boy app offers users the opportunity to easily locate their closest Coffee Boy location and then order ahead so the coffee is ready and waiting by the time you walk in the door. For those wanting to come in and chat with the friendly staff a pay at the counter method in the app still offers the chance to earn rewards. This multi payment type feature ensures the LOKE powered app is enhancing every customers experience, will being a great promotional tool for the merchant and rewards program for the customer.

Once users have downloaded the app they can earn points for every transaction and then swap points for credit for use on their next purchase at any Coffee Boy store. Coffee Boy is able to send promotions specific to each users favourite store, or promote their stores to users in order to build multi site loyalty.

Written by Sonita Asahak

Loyal buying behaviour!

Loyal buying behaviour!

London’s experimental organic ice cream maker Ruby Violet offers flavours that include premium ingredients, such as pistachios or alcohol - this North London based ice cream parlour is an eccentric find.

Pay with your phone, earn points, and redeem exclusive member deals with the Ruby Violet app. A customer loyalty and rewards program that is long-term and captivates your customers with incentives to have them come back, which will motivate customers to return often -this demonstrates loyal buying behaviour.

LOKE’s successful loyalty and rewards program is able to see a direct return on investment from using the white-label technology developed out of Melbourne, Australia. Ruby Violet wanted to capitalise their business by enhancing customer experience. A loyalty and rewards program is important for business success, that is because they are becoming increasingly popular. Loyalty and reward programs captivate current customers to remain engaged and spend more money at your business.

Many merchants try to captivate new customers but what really works is engaging with your current customers through our loyalty and rewards program which costs less for your business in the future.

Written by Sonita Asahak