LOKE is the all-in-one personalisation engine that transforms the way hospitality businesses engage with their customers.
LOKE kicks-off 2022 partnering with Deliverect! From now on, get the benefits of using our technology in an integrated fashion by removing third party devices and multi-step tasks. Streamline your day-to-day operations and free-up time!
A few weeks ago, we were thrilled to host Toby Smith, City Pub Group's Chief Operating Officer and Michael Toon, Comptoir Group's Financial Director at the LOKE Seminar on the occasion of “Restaurant & Takeaway Innovation Expo” in London.
Hosted by Rachel, LOKE's Head of Growth, our two customers together with our co-Founder Matt Khoury discussed a very timely topic: how to fuel growth in a challenging environment, post COVID, addressing the role of technology.
During this difficult time, LOKE is investing in clients by removing sign up fees and ongoing monthly costs to support the local hospitality and retail industry pivot to a takeaway model.
We are deploying delivery (with or without drivers) and click & collect technology for operators to sustain revenue and staff. In doing so we have removed contract periods and licensing fees, whilst providing ~80% cheaper rates than aggregators like Deliveroo or UberEats.
LOKE’s loyalty app is changing the game across England by solving the age old issue faced by the hospitality and retail sectors… How do I spend my marketing budget effectively? The white-label technology developed specifically for these merchants provides a clear measure of return on investment by offering a link between in-store payments and ordering to loyalty and a host of other clever marketing features.
LOKE is delighted to welcome the northern England based Brazilian restaurant Estabulo Rodizio Bar & Grill to the family. With six restaurants in the UK, Estabulo is a perfect example of a restaurant that wanted a loyalty program that offered more than a traditional card based system.
Estabulo is an all-you-can-eat buffet with a dedicated gaúchos menu that celebrates the traditional cooking structures of the South American horsemen. It offers charred, succulent and flavoursome cuts of meat, which are cooked over an open fire and skewered, then cut directly onto your plate which is what will captivate many consumers to join the Estabulo loyalty program.
By using the Estabulo mobile app customers will also be able to book a table and swap points for credit which can the be spent in store on anything from the menu. Loyalty customers will also gain access to exclusive grill flavours to enhance the benifits of the consumer experience.
In exchange for these benefits Estabulo will start to learn more about their customers and will be able to tailor the marketing campaigns to be more effective, more direct and provide a greater return to the business. It is win-win.
Written by Sonita Asahak
London’s experimental organic ice cream maker Ruby Violet offers flavours that include premium ingredients, such as pistachios or alcohol - this North London based ice cream parlour is an eccentric find.
Pay with your phone, earn points, and redeem exclusive member deals with the Ruby Violet app. A customer loyalty and rewards program that is long-term and captivates your customers with incentives to have them come back, which will motivate customers to return often -this demonstrates loyal buying behaviour.
LOKE’s successful loyalty and rewards program is able to see a direct return on investment from using the white-label technology developed out of Melbourne, Australia. Ruby Violet wanted to capitalise their business by enhancing customer experience. A loyalty and rewards program is important for business success, that is because they are becoming increasingly popular. Loyalty and reward programs captivate current customers to remain engaged and spend more money at your business.
Many merchants try to captivate new customers but what really works is engaging with your current customers through our loyalty and rewards program which costs less for your business in the future.
Written by Sonita Asahak
